# Hoppa — Full Reference

> Hoppa is an AI-powered data refinery platform that transforms unstructured documents and data into structured, reliable information for engineering, construction, and asset management organisations.

## The Problem

Across the asset lifecycle, data debt poses real and pressing challenges. The costs of inaction are rising — but so are the risks of asset downtime and digital investments that fail to deliver returns.

- Unstructured data is trapped across supplier systems and legacy formats.
- Knowledge flows are breaking down, but teams need real-time answers to prevent clashes, avoid delays, and protect life.
- Compliance burdens are growing and leadership is under pressure to adopt AI at pace.

## The Solution

Hoppa is a data refinery for effective information management at scale. It uses a kit-of-parts approach to read from source systems, classify to standards, enrich with the context teams need, and route outputs to target systems — with quality gates, certainty scores, and re-runnable pipelines.

From no-code configuration to SDK extensibility, Hoppa refines raw information into reliable, standards-aligned outputs.

### Four-Step Process

1. **Configure** — your custom workflow and data standard
2. **Connect** — to data at source
3. **Classify** — translate and enrich content
4. **Transmit** — outputs wherever needed next

One simple approach, many applications across the asset lifecycle.

## Platform Ecosystem

### Hoppa Web
Easy-to-use web app that turns anyone into a data engineer. Connect to data sources, define metadata specifications, and interrogate analysis results.

### Hoppa Cloud
Backend orchestration service for data analysis at industry scale. Handles document batching, dynamic routing, and more. Callable from Hoppa Web or your own applications via API.

### Hoppa Workbench
Python SDK of content extractors, converters, analysers, and more, optimised for built environment workflows. Built on Hoppa's proprietary workflow definition language (WDL). Documentation available at https://workbench-docs.hoppa.ai/

## Key Features

- **Retain custody of data**: Connect Hoppa to your document stores and choose which documents to analyse — in batches or in bulk. Documents are analysed in-situ so you retain control of data access security.
- **Quality assure outputs**: Human-in-the-loop AI that explains its thinking and flags when assistance is needed — unlocking the final 10% on quality at no extra effort.
- **Adapt to change**: New metadata attributes and business definitions can be added over time, keeping documentation relevant and avoiding drift.
- **Save tokens**: Mixed method approaches achieve more efficient token use, avoiding more brute-force methods with unoptimised LLMs.
- **Infrastructure at scale**: Job queuing and batch processing give peace of mind when submitting analysis jobs in bulk.
- **Built environment native**: Start ready loaded with information standards like NBS Uniclass and the UK National Annex to ISO 19650. The team of AECO natives are on-hand to extend the library to suit your specification.

## Solutions

Hoppa offers outcome-driven solutions across the built environment. Solutions are grouped by domain but many apply across multiple areas.

### Design & Engineering
- **Project Mobilisation**: Analyse existing documentation to assess project history and get productive from day one.
- **Knowledge Management**: Catalogue and retrieve historic design documentation using AI-powered search.

### Construction
- **Digital Handover**: Catalogue as-built information to rapidly compile handover packs.
- **Job Takeover**: Re-baseline by cataloguing historic design documentation.
- **Delivery Lessons Learned**: Extract and categorise lessons learned from historic project documentation.

### Asset & Facilities Management
- **Building Regulations Compliance**: Screen and classify existing documentation against Building Safety Act requirements.
- **Document Standard Updates**: Reclassify and rename documents in bulk when naming conventions change.
- **Employers Information Requirements**: Validate incoming deliverables against your information requirements automatically.
- **Fault Detection**: Analyse maintenance records and asset documentation to identify at-risk items.

### Legal, Commercial & Procurement
- **Commodity Price Tracking**: Extract and classify material and labour costs from historic invoices.
- **Dispute & Claims Resolution**: Search and retrieve relevant documentation for dispute and claims analysis.
- **Disallowable Cost Detection**: Classify invoice line items and flag potential disallowable costs for review.

### Project & Cost Controls
- **Design Progress Tracking**: Map design deliverables to WBS and extract metadata to drive rules-based progress metrics.
- **Bill of Quantity Rates Extraction**: Extract benchmark rates from bills of quantities and tender documents.

### Quality, Safety, Security & Environment
- **CDM 2015 As-Built Compliance**: Screen as-built documentation against CDM 2015 to pin-point key documentation.

### IT & Data Governance
- **Mergers & Acquisitions**: Organise and enrich legacy asset documentation from acquired portfolios.

## Real-World Impact

### Delivery Efficiency
A major engineering consultancy reported: "While engineering judgment remains essential for interpretation, Hoppa transforms desktop workflows, optimises resource utilisation, and reduces potential unnecessary intrusive site investigations. It is strongly recommended that Hoppa be adopted as a core component of desktop analysis to maximise efficiency, lower costs, and enable data-driven decision-making across the network."

### Risk Mitigation
100x efficiency gain on design handover for a nuclear decommissioning facility.

### Data-Driven Services
2,000 rate line items extracted and classified every hour from bills of quantities.

### Enterprise Intelligence
250,000 hours of manual work avoided classifying invoice line items.

## Integrations

Hoppa integrates seamlessly with existing software ecosystems so organisations can collate a single-source-of-truth for whole-life built asset data.

Technology partners include Google, OpenAI, Autodesk, and Microsoft.

## About the Company

### Our Story
Hoppa was founded by long-term friends and collaborators Sam Rees (CEO) and Tom Goldsmith (CTO), who met as civil engineers delivering complex infrastructure projects across transport, manufacturing, and energy. Working at the sharp end of delivery shaped how they think about information: practical, contextual, and inseparable from good decision-making.

After building deep expertise as AECO technology specialists across global organisations and startups, Sam and Tom founded Hoppa to put that thinking into practice — creating a flexible, scalable knowledge platform designed for the realities of the built environment.

As the physical world evolves, Hoppa ensures the digital asset keeps pace.

### Philosophy

1. **Reduce noise, don't add to it**: Hoppa acts as connective tissue between the systems you already know and trust — aligning, enriching, and governing information without disrupting established workflows. Better data, better outcomes, minimal friction.

2. **Sweat value from existing data**: 80% of built assets that will be with us in 2050 already exist. The data describing them is one of the industry's most underused resources. Before commissioning new surveys or creating new data, Hoppa helps teams extract more value from what they already have — a circular economy for information.

3. **Scale expertise where it matters most**: The built environment is rich in expertise but constrained by data volumes and skills shortages. Hoppa scales specialist knowledge across portfolios and programmes, allowing experts to focus on the decisions that truly need them.

4. **Governance that flexes with reality**: Traditional governance fixes standards first, then forces content to comply. Hoppa inverts that — starting with real content, then automatically aligning it to standards, allowing new metadata, labels, and requirements to be layered in as needs evolve.

5. **Trustworthy data for responsible AI**: AI is only as good as the information it is built on. Hoppa's mission is to make data trustworthy, traceable, and auditable — creating the foundation for responsible AI in the built environment.

6. **Practical AI for real-world impact**: Focus on outcomes that matter: sustainability, asset longevity, better decisions, and a clear return on the carbon and energy cost of computation. Emphatically not AI for novelty's sake.

### Ethics, Governance & Responsibility

Hoppa is committed to best-in-class data governance and the ethical use of AI. Sustainability is central to how the company thinks about value — when better, more assured decisions extend asset life and reduce unnecessary intervention, the net benefit is unquestionable.

Governance exists to serve business, societal, and industry needs. Hoppa is built to return value to the industry that shaped it, and to support a built environment that is safer, smarter, and more reflective of societal need.

AI will change the industry, and Hoppa is committed to making this change positive for people and planet — building systems that are transparent, accountable, and designed to empower professionals, not displace them.

## Security & Trust

### Certifications & Compliance
- Cyber Essentials certified (verified by Blockmark)
- Cyber Essentials Plus certified (verified by Blockmark)
- GDPR compliant
- ISO 27001 certified (by Tempo Audits who are UKAS accredited)
- Microsoft Azure AI Services Partner
- Autodesk Integrations Partner

### NCSC Cloud Security Principles

Hoppa's security controls are mapped against the 14 NCSC Cloud Security Principles:

1. **Data in transit protection**: TLS 1.2+ enforced on all connections, end-to-end encryption, certificate-based service authentication.
2. **Asset protection and resilience**: Encryption at rest using AES-256, geo-redundant backups, secure data erasure procedures.
3. **Separation between customers**: Logical tenant isolation, network-level segmentation, isolated data storage per customer.
4. **Governance framework**: Information security policy framework, regular management reviews, risk assessment and treatment process.
5. **Operational security**: Vulnerability scanning and patching, protective monitoring and alerting, change management controls.
6. **Personnel security**: Background checks for all staff, security awareness training, least-privilege access controls.
7. **Secure development**: Secure SDLC practices, automated CI/CD pipeline with security gates, code review and static analysis.
8. **Supply chain security**: Third-party risk assessments, supplier security requirements, dependency vulnerability monitoring.
9. **Secure user management**: Role-based access control (RBAC), user provisioning and deprovisioning, audit logging of user actions.
10. **Identity and authentication**: Multi-factor authentication (MFA), SSO integration support, machine identity management.
11. **External interface protection**: API rate limiting and authentication, web application firewall (WAF), DDoS protection.
12. **Secure service administration**: Privileged access management, hardened administration interfaces, administrative action audit trails.
13. **Audit information and alerting**: Customer-accessible audit logs via Hoppa Cloud, security incident notifications, tamper-evident logging.
14. **Secure use of the service**: Secure-by-default configuration, customer security guidance documentation, shared responsibility model.

### Security Documentation
- Privacy Policy: https://hoppa.ai/legal/privacy-policy
- Cookies Policy: https://hoppa.ai/legal/cookies-policy
- Backup Policy: https://hoppa.ai/legal/backup-policy
- Data Processing Addendum: https://hoppa.ai/legal/data-processing-addendum
- Shared Responsibility Model: https://hoppa.ai/legal/shared-responsibility-model
- AI Factsheet: https://hoppa.ai/legal/ai-factsheet

## FAQ

**What is Hoppa and who is it for?**
Hoppa is an AI-powered document intelligence platform designed for engineering, construction, and asset management organisations who need to extract actionable insights from large volumes of technical documentation.

**Do I need technical knowledge to use Hoppa?**
Not at all. Hoppa is designed with simplicity in mind so you can start processing documents and extracting insights without any technical background. The intuitive interface guides you through every step.

**Does Hoppa integrate with our existing systems?**
Yes. Hoppa integrates with common document management systems, engineering platforms, and enterprise tools so it fits seamlessly into your existing workflows without disruption.

**Is our data secure with Hoppa?**
Security is at the core of everything we build. Hoppa uses enterprise-grade encryption, follows strict compliance standards, and undergoes regular security audits to ensure your data is always protected.

**How does the AI processing work?**
Hoppa uses advanced machine learning models trained on technical and engineering documents. It can read, classify, and extract structured data from complex documents including drawings, specifications, and reports.

## Contact

- Email: hello@hoppa.ai
- Address: 55 Whitfield St, London, W1T 4AH
- LinkedIn: https://www.linkedin.com/company/hoppaai
- Website: https://hoppa.ai